The famous phrase, "be the change you want to see in the world" originated with Gandhi, a legendary man who was the master of social change. Gandhi created a world he wanted to be living in through years of sacrifice and modelling his ideas and there is a lot to be learned from [...]
We regularly make jokes about "not being a morning person" or being grouchy in the morning, but this is actually a genuine thing and in fact, biology does determine if we are either a morning lark or a night owl. Unfortunately, most office environments don't lend themselves well to night owls, the people [...]
The western world loves to stick a label on groups of people who we believe to be like-minded, in particular generational groups such as millennials and the baby boomers. We effectively over-generalise people who share something in common and assume that their common interest must make them like-minded. We assume that they all [...]
We read a complaint this week on a largely populated local Facebook group about a negative experience someone had encountered in a well-known, reputable food store in Brighton. She complained that for three days in a row, the same man had served her and "could not be bothered to smile, let alone be [...]
The working world has changed rather a lot in the UK compared to the way it was 20 years ago. In today's world, both employees and employers take greater care over achieving a sense of work-life balance and with the help of governmental changes, a flexible working option has now become a mainstay [...]
A huge amount of research has gone into employee engagement to date, showing that engaged employees are far less likely to leave their current employer, work more productively and take less sick days. We know this and we all strive to keep our employees highly motivated, engaging a range of tactics including team [...]
We have all heard about those company team building days where the whole team goes out on an adventure somewhere, completes a challenge together or spends a little time getting to know each other. You may have thought about doing this for your team, but stumble when you find you can't answer the [...]
Culture change within an organisation is one of the most difficult and complex tasks that management may be required to complete. Culture change requires the breaking and re-modelling of deeply embedded behaviours, a task management must be prepared to lead by example, requiring them to change their own behaviour more quickly than their [...]
“I want it, I want it now and I want it easy!” A rapid improvement in smart technology and 24-hour access to information, products and services has created a ‘demand it now’ culture. So, when we don’t get ‘it’ bang on time, what happens and how do we feel? The answer: not satisfied. [...]
