Privacy Policy

Brightstone Consulting Limited is committed to safeguarding your privacy online. We use the information we collect about you to help us understand more about how our site is used and to be able to send you communications about us that may be of interest to you, either electronically or otherwise.

Terms

‘Personally identifiable information’ refers to information that enables us to identify you, such as your email address, name, title, and address.

Brightstone Consulting Limited Privacy Policy

Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. The following policy describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you.

This Privacy Policy applies to the personal data of our Website Users, Clients, Suppliers, and other people whom we may contact in order to facilitate our services.

The following sections provide further details as to how Brightstone Consulting Limited processes your personal and includes information on the following FAQ’s:

  • How we use your information
  • Who is collecting your information?
  • Will we share your personal data with third parties?
  • Collection, use and distribution of my information
  • How do I delete the information held about me by GDPR?
  • How do we store your data?
  • Is my data protected?
  • What about sensitive data?
  • What about data security?
  • Where will your personal data be processed?
  • How long will your personal data be retained by us?
  • How do we use Cookies & Tracking?
  • Which rights do you have with respect to the processing of your personal data?

1 – How does Brightstone Consulting Limited use my information?

Brightstone Consulting Limited uses the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.
Brightstone Consulting Limited is bound by the requirements of the General Data Protection Regulations (GDPR) 2018.

You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge our services and for other related purposes including;

  • Updating and enhancing client records
  • Analysis for management purposes
  • Legal and regulatory compliance
  • Marketing and prospect identification purposes
  • Contact Forms

2 – Who is collecting your information?

When you are on the Brightstone Consulting Limited website and are asked for personal information, you are sharing that information with Brightstone Consulting Limited alone unless stated otherwise. For example, when you are completing the enquiry form on the “contact us” page.

3 – Which personal data do we gather?

Brightstone Consulting Limited collects personal data on our website in the following ways:

  • Data that you provide by filling in our contact us form on our website.
  • Our website collects personal data about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics via Google Analytics.
  • Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data.

4 – What about sensitive data?

We do not generally seek to collect sensitive data (also known as special categories) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.

5 – With whom does Brightstone Consulting Limited share your information?

As a general rule, Brightstone Consulting Limited will not disclose any of your personally identifiable information, except when we have your permission.

6 – What are my choices regarding, collection, use and distribution of my information?

If you indicated that you are interested in receiving regular information about Brightstone Consulting Limited services we will send you communications regarding Brightstone Consulting Limited work and activities and industry news, either electronically or otherwise. In addition, we may send you direct mail that we feel may be of interest to you. Brightstone Consulting Limited does not sell or rent user information to anyone.

7 – What is Brightstone Consulting Limited policy on allowing me to update or delete my personally identifiable information?

The accuracy of your individual identifying information is important to Brightstone Consulting Limited. If you wish to make a subject access request.

8 – How does Brightstone Consulting Limited store my personal identifiable information?

The personal information that we collect from you may be sent and stored outside the European Economic Area (“EEA”) in order to carry out the activities listed in “Use of Your Information”.

9 – What security precautions are in place to protect the loss, misuse, or alteration of my information?

When you give Brightstone Consulting Limited personal information that information may be stored and processed outside of the UK and we take steps to ensure that your information is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Brightstone Consulting Limited cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

E-mail messages may not be secure and may be intercepted by third parties. If you send us an e-mail containing confidential information about you, you agree that you do so at your own risk and will not hold us responsible for any loss that you suffer as a result.

10 – Child Protection

Brightstone Consulting Limited only provides its services to individuals over the age of 18. Brightstone Consulting Limited will not knowingly obtain personal data from minors, unless in circumstances where parental consent has been acquired.

11 – Security precautions in place about data collected

When you give us personal information, we take steps to make sure that it’s treated securely. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

12 – Marketing

We would like to send you information about our services which may be of interest to you. If you have consented to receive marketing, you may opt out at any point as set out below.

You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: richard@brightstone.co.uk
You may additionally opt out of e-mail communications by following the “Unsubscribe” link on any of our e-mail newsletters.

13 – How long do we keep your personal information?

We may store the personal information that you have provided us with through the various methods described in this Privacy Notice in our databases such as our Customer Relationship Marketing database. We will only keep your personal information for as long as it is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using Brightstone Consulting Limited services or stop using this. After this period, your personal information will be deleted from all of our systems.

We remind you that you have a right to have your personal information deleted at any time. Please see above.

14 – Tracking Technology – How and why do we use it?

Brightstone Consulting Limited does make use of tracking technologies (for example “Cookies”, “IP Addresses”, Log Files”, “Web Beacons”, “Tagging”) to gather certain information such as browser type and operating system, referring page, path through site, domain of ISP via Google Analytics. for the purpose of improving the use and functionality of our websites and other purposes described below. Google Analytics Tracking technologies help us tailor our websites to your personal needs.

Cookies

Google and Brightstone Consulting Limited use Cookies to improve the use and functionality of our websites and to better understand how visitors use our websites and the tools and services offered on it and to communicate elsewhere on the web. The storage of Cookies on your computer provides an easy and convenient way for us to personalise or enhance your experience on our websites and to make your next visit more enjoyable.

IP Addresses

We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety and security, (iii) restrict access to our websites to certain users, and, (iv) better understand how our websites are utilized. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Log Files

We (or a third party on our behalf, Google Analytics) may collect information in the form of logs files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they’ve viewed on our website and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customise the online services we provide you. Log files are used internally only and are not associated with any particular user.

15 – Access to Information.

Brightstone Consulting Limited allow customers to dispute the data stored on their behalf and where deemed appropriate, the customer may, at any time, request that directly relevant data be properly deleted or destroyed.
You can do this by emailing richard@brightstone.co.uk

16 – Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 May 2018 and is in line with the new GDPR guidelines.

Want to know more?

If you remain concerned about information disclosure or have any questions about this Privacy Policy or your dealings with Brightstone Consulting Limited you can contact us via the contact form on our site, or by contacting us at the following address:

Brightstone Consulting Limited
46 Mansfield Road
Hove
BN3 5NN
United Kingdom
Alternatively, you may e-mail richard@brightstone.co.uk