Management Training

What is management training?

Good management and leadership is essential if a business is to maximise its potential and achieve its goals. From Formula One to football teams, no matter how good the individual is at their role, as a unit they won’t be as effective without strong leadership and management.

Today’s management training courses recognise the fact that managers need to be a combination of both ‘manager’ and ‘leader’. Leaders are typically those who determine the organisation’s direction and strategy and inspire others to come with them on the journey. While managers will take this direction and deliver to the plan they have been set. It’s their job to inspire and translate that vision and strategy into something more meaningful for their staff.

Who is management skills training for?

Management programmes can be designed and delivered to anyone who has or is being given management responsibility within an organisation – from Operational and Line Managers through to Supervisors and Team Leaders.

Organisations ask for management skill programmes for a variety of reasons. They include improving manager’s ability to:

  • Drive performance improvement
  • Delegate effectively
  • Manage their time
  • Make timely, well-informed decisions
  • Use skills and techniques to influence effectively
  • Flex their communication styles
  • Motivate and inspire their people
  • Facilitate and manage meetings effectively
  • Manage conflict assertively to create positive outcomes
  • Project manage
  • Recruit and select the right candidates for their team/department/service

What are the benefits of undertaking management training?

The benefits of commissioning or management training courses are that Managers and Supervisors will learn how to:

  • Communicate effectively with both line managers, peers and staff
  • Become effective coaches to support and develop individuals and teams
  • Understand how to create and lever measures of performance
  • Run effective one-to-one’s and team meetings
  • Reduce the chance of miscommunication by understanding what people are really saying, and why
  • Deal with challenging and sensitive conversations
  • Improve communication by giving and receiving good feedback
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Communicate vision and direction effectively
  • Be able to manage time and work assignments effectively
  • Interview and hire the right people for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements

“Among the most essential qualities of human spirit are to trust
oneself and build trust with others.”


What is a typical programme?

All programmes differ according to the needs and wants of the organisation and the output of a review/familiarisation event.

We meet the client first and establish what success looks like for them from a Management Development Programme. This initial step is free and helps us to find out what you need.
Conduct a review – meeting with managers across the business/service/department on a 1:1 or focus group basis and through observation of managers in their workplace i.e. running 1:1’s meetings, coaching sessions etc.

We’ll then share a presentation/report highlighting strengths and development areas and recommendations for the programme.

Design a programme in partnership with the client. This could be a complete management training programme lasting between 1 day to a week or a series of 1, 2 or day ‘modular’ events taking place over a 6 month period with pre and post event work, a peer to peer/buddy meetings, presentations a end of programme summit events.

Review and measure success.

Success Story

Taking on the Travel and Leisure Industry

Taking on the Travel and Leisure Industry All too often organisations approach us because they think they have a specific need and training is the answer. The truth is, there is [...]

But don’t take our word for it…

Brightstone took Portslade Infant School through a Cultural Change Programme in which there was a management development programme for the Senior Team of Managers and Leaders.

“On a professional note, the positive impact of the work we did together at Portslade permeates EVERY aspect of my working life and is now obviously contributing to the positive changes at a whole other place as well. Just today I talked with a couple of teachers about the feedback model for challenge and the week before last discussed the possibility of creating a ‘communication matrix’ with my new school.”
Dan Vidler, Now the Head Teacher of a school in Somerset