Time for change?

At Brightstone we are passionate about what we do. Our mission is to enjoy life and work and we genuinely want the same for you, your organisation and your teams.

At Brightstone we know the meaning of change and we are here to help it happen for you. Our Sussex-based consultancy has worked with a vast number of private and public sector organisations, helping them to develop their full potential and accomplish their goals.  There is nothing ‘off-the-shelf’ about what we do. We work closely with our clients so we can fully understand their needs. All our services and training programmes are bespoke and created with individual requirements in mind. And, we even promise a few laughs along the way. We want everyone to have fun as we explore how we can transform your company or organisation.

Some recent blog posts

  • Leadership - be the change you want to see

Be the change you want to see

March 19th, 2019|0 Comments

The famous phrase, "be the change you want to see in the world" originated with Gandhi, a legendary [...]

  • motivate yourself in the mornings

What can you do to kick start your motivation in the morning?

February 20th, 2019|0 Comments

We regularly make jokes about "not being a morning person" or being grouchy in the morning, but this [...]

  • moments of truth in customer experience

What are the moments of truth in customer experience?

February 4th, 2019|0 Comments

Moments of truth in customer experience were first discussed by a Scandinavian airline to identify the various touchpoints [...]

We love a success story

Serving Up Success with a Financial Services Institution

Serving Up Success with Legal & General Brightstone is focused on getting fantastic results. We are keen [...]

Taking on the Travel and Leisure Industry

Taking on the Travel and Leisure Industry All too often organisations approach us because they [...]

The Road to Recovery for a Financial Organisation

The Road to Recovery for a Financial Organisation The team at Brightstone are intuitive and inspirational. [...]

But don’t take our word for it…


of the team understand the vision and goals


of the team feel they’re given respect in their role

“Our experience of working with Brightstone has been overwhelmingly positive. The programme covered some difficult issues and was delivered in a very sensitive and considerate way.

Brightstone have been diligent, comprehensive, responsive, and offered conscientious and valuable support both during and outside contracted hours, which we have felt comfortable taking up and have very much appreciated.”

Sally McMahon, Head of Service

We’re proud to have worked with these clients