benefits of skills training hedgehog

What is skills training?

The term ‘skills’ is very broad and really covers all manners of soft and hard skills we need in order to be successful in our professional and personal lives. So what do we mean when we talk about skills training?

In order to be truly successful, we believe you need a good balance of both ‘hard’ and ‘soft’ skills, allowing you to perform tasks successfully whilst being confident, communicating clearly and being able to relate to others appropriately. Once you find the balance of knowledge, expertise and emotional intelligence, you can truly do your best.

The skills training we provide for people at Brightstone covers the whole skills spectrum, from time management, presentation skills and performance management, to leveraging numbers, project management and communication skills. We look at everyone individually and are able to provide skills training in areas most applicable to them, in ways that will benefit more than just the professional aspect of their lives.

See a larger list of skills training topics we offer, although this list is not exhaustive.

How do I identify the skill gaps?

We have been delivering skills training programmes for many years, with a whole range of organisations and individuals. Many of the people we have worked with were not able to confidently identify the areas where they needed training, only that they were less confident with certain aspects of their job or personal skills.

Brightstone are able to help you identify the areas where training would be most beneficial and this is how we begin every programme. After an initial meeting to discuss what you are looking for, we will have individual sessions with people in your team and review where we think the skills training would benefit them the most. There is very rarely an off-the-shelf solution and a training module will not be the only answer, but rather will form part of a larger organisational improvement plan.

We truly know what skills training is and are expert at identifying skills gaps, so you can be confident that we will be able to deliver a truly inspirational skills training programme, even if you don’t know where your skills gaps are yet.

Take a look at one of our previous projects within the travel and leisure industry where we helped identify a skills gap in all levels of the organisation, introduced a change programme and saw a return on investment of 1200%.

happy engaged employee on laptop

What are the benefits of skills training?

The benefits of upskilling your team in areas they most need it are endless. Not only will they be more confident and capable of performing their jobs, they will also be able to transfer these skills into other aspects of their lives, leading to happier and more engaged employees.

  • Improves confidence
  • Supports organisational goals
  • Increases job satisfaction
  • Improves leadership and management skills
  • Improves customer service and sales skills
  • Creates mindset shift
  • Increase Net Promoter Scores and Employee Promoter Scores
  • Improves employee engagement, motivation and retention

How to get started

To get started, simply pick up the phone and have a chat with Richard at Brighstone. We know that every individual, team and organisation are different and we are ready to listen to your goals. We get the ball rolling with an initial meeting to identify what you are looking for from a skills training programme and this stage of the process is free, so there really is no reason to delay. Contact Us!

Contact Richard at Brightstone